View Issue Details

IDProjectCategoryView StatusLast Update
0001242T99X171.00 SKB EagleSWpublic2021-06-23 14:21
Reporter(ALTech) Younkwang Jung Assigned To(SW) Jerry Lin Due Date
PrioritylowSeveritys2-severeReproducibilityalways
Status closedResolutionfixed 
Summary0001242: [Smart3][BTF] Video playback failure on cold boot after USB webcam connection
DescriptionHi Kerwin

WEBCAM : logitech c922 Pro

Test description is below :
USB webcam connection to STB -> cold boot -> failed to play video when moving channel

This issue is occurring only on FXN models
(INTEK STB does not have this issue)

Attach the log file.
Please check it ( It seems to have something to do with MIC. ) and let me know if there are any clues.

Thanks
YK.Jung
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Users monitoring this issue

User List (ALTech) SY Yoon , (SW) Brent Choi

Activities

(ALTech) Younkwang Jung

2021-05-20 20:19

developer  

(SW) Jerry Lin

2021-05-21 08:59

developer   ~0007194

Last edited: 2021-05-21 13:06

In the BFX-AT100 , after the USB webcam is connected , video/audio (IPTV/YouTube) can not be played during cold boot.
The BID-AT200 device is ok.

(SW) Jerry Lin

2021-05-21 13:03

developer   ~0007200

update log
USBWebCam.zip (1,465,176 bytes)

(ALTech) Younkwang Jung

2021-06-23 14:21

developer   ~0007536

Hi Jerry Lin

I have confirmed that this issue has been resolved.
Thank you for your support
YK.Jung

Issue History

Date Modified Username Field Change
2021-05-20 20:19 (ALTech) Younkwang Jung New Issue
2021-05-20 20:19 (ALTech) Younkwang Jung Status new => assigned
2021-05-20 20:19 (ALTech) Younkwang Jung Assigned To => (SW) Kerwin Chen
2021-05-20 20:19 (ALTech) Younkwang Jung File Added: usb_webcam_audio_issue_log2.txt
2021-05-20 20:20 (ALTech) Younkwang Jung Issue Monitored: (SW) Brent Choi
2021-05-20 20:20 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2021-05-21 08:59 (SW) Jerry Lin Note Added: 0007194
2021-05-21 10:02 (SW) Kerwin Chen Assigned To (SW) Kerwin Chen => (SW) Jerry Lin
2021-05-21 13:03 (SW) Jerry Lin File Added: USBWebCam.zip
2021-05-21 13:03 (SW) Jerry Lin Note Added: 0007200
2021-05-21 13:06 (SW) Jerry Lin Note Edited: 0007194
2021-06-23 14:21 (ALTech) Younkwang Jung Status assigned => closed
2021-06-23 14:21 (ALTech) Younkwang Jung Resolution open => fixed
2021-06-23 14:21 (ALTech) Younkwang Jung Note Added: 0007536